Solution · Manufacturing
Non-conformance, change control and maintenance by the procedure, on the floor
A line stops and the containment steps are in a document in the office. A material change goes through without the impact assessment. Spares are ordered outside the approval rule. Ovenbird puts the procedure's next step on the record in front of the operator or the engineer.
Reads the documents you already have. Writes to no customer. One afternoon to set up.
Sounds familiar?
- Procedures live in the office, work happens on the floorThe containment sequence is right; it is not where the operator is.
- Changes slip throughAn assessment skipped, an approver missed, found by the auditor.
- Spend rules applied after the factEmergency orders outside the approval route, explained later.
The procedures you already have
- Non-conformance reportsContainment, root cause, disposition, who signs. The step the procedure requires for this NCR.
- Engineering change controlWhat a change request must include, who approves, when production can switch.
- Maintenance and breakdown responseThe escalation path by line and by severity; what to record for the CMMS.
- Supplier quality escalationWhen a supplier incident becomes a formal claim and what evidence it needs.
What changes
- Non-conformanceTodayContainment waits for the quality engineer.With OvenbirdQuarantine, containment record, disposition — the step the procedure requires for this NCR, on the supervisor's phone.
- Change controlTodayChange requests bounce for missing fields.With OvenbirdWhat the request must include and who approves, before it's submitted.
- Maintenance responseTodayEscalation depends on who answers.With OvenbirdThe path by line and severity, what to record for the CMMS.
- Supplier escalationTodayClaims are weakened by late evidence.With OvenbirdWhen an incident becomes a formal claim and the evidence it needs, from the first report.
- Across all fourOperators train on procedures with real scenarios; the quality team sees where people get it wrong by stage — usually a document problem; proposed changes go to the document owner through your controlled-document process, never as silent edits.
How it works
- 1
Point it at the documents you have
Confluence, Google Docs, Notion or a web page. No rewriting; Ovenbird reads the live version and shows which one it followed.
- 2
People ask on the work in front of them
In Slack, on the web or from the record: the one next step, the fact it depends on asked first, the paragraph quoted.
- 3
Corrections and training come from the same page
Every "this is wrong" becomes a proposed edit. Every procedure becomes a short course with refreshers and records.
Built for
- Plant managerProcedures followed on the floor, not in the audit.
- Quality managerNon-conformances and changes with every required step evidenced.
- Maintenance leadApprovals and spares requests routed right the first time.
What a pilot measures
- Repeat non-conformancesSame cause, same line, same month.
- Audit findingsProcedure steps without evidence.
- Time to containMinutes from report to quarantine.
Agreed before the pilot. Reported after 90 days, before and after.
Questions buyers ask
Does it work on a tablet by the line?
Yes. It is a web app and a chat app; any signed-in person can ask.
Our procedures are controlled documents.
Ovenbird reads them where they are and shows which version each answer followed. Edits are proposed, never applied silently.
Can it classify a change?
It applies the criteria written in your procedure to the facts it asks for, and says when the criteria are ambiguous.
See it on one of your own documents
Paste a link to a procedure. The next step and the course exist the same minute.