Solution · People · Managers · IT
Employee onboarding that runs the same for every hire
A new hire's first weeks are a process nobody owns end to end. Ovenbird gives each owner their step, and teaches the new person the procedures they will be asked to follow.
Reads the documents you already have. Writes to no customer. One afternoon to set up.
Sounds familiar?
- Nobody owns the first week end to endManager, HR and IT each do their part, late.
- Compliance steps slipAn induction skipped, found in the audit.
- Training is a course, not the jobThe procedures the new hire must follow are not what the LMS teaches.
Where it shows up
- HospitalitySeasonal staff in weeks: inductions, uniforms, system access, the standards they must know before the first shift.
- LogisticsDrivers and warehouse staff: licence checks, equipment training, site induction, the handbook rules on exceptions.
- TechnologyEngineers: accounts, repository access, the release process and support rota trained before the first on-call.
- Healthcare administrationFront-desk and scheduling staff: privacy training, system access, the referral and authorisation procedures.
- Financial servicesRegulated roles: mandatory training recorded, the complaints and KYC procedures learned with evidence.
What changes
- Every owner gets their stepManager, HR, IT and the buddy each see what the process requires from them this week, for this hire.
- Compliance steps cannot be skippedInductions and certificates as prerequisites in the document become prerequisites in the next step.
- Trained on the real proceduresScenarios built from your own process pages, not generic courses; mastery per stage and refreshers at 2, 7, 30 and 90 days.
- Records for the auditWho learned which procedure, which version, when, and when they were last refreshed.
- The handbook improvesQuestions new hires ask that the document does not answer become proposed edits.
How it works
- 1
Point it at the documents you have
Confluence, Google Docs, Notion or a web page. No rewriting; Ovenbird reads the live version and shows which one it followed.
- 2
People ask on the work in front of them
In Slack, on the web or from the record: the one next step, the fact it depends on asked first, the paragraph quoted.
- 3
Corrections and training come from the same page
Every "this is wrong" becomes a proposed edit. Every procedure becomes a short course with refreshers and records.
Built for
- Head of PeopleEvery hire through the same steps, evidenced.
- Hiring managersYour steps for this hire this week, nothing to remember.
- Training leadsProcedures learned with scenarios, refreshed, recorded.
What a pilot measures
- Time to first unaided shiftDays before a new team member handles exceptions alone.
- Mandatory steps evidencedShare of hires with every induction and access step completed before the deadline the process sets.
- Procedure masteryStages mastered per person at 30 and 90 days.
Agreed before the pilot. Reported after 90 days, before and after.
Questions buyers ask
Is this an LMS?
It covers the part an LMS does not: training on your team's own procedures, generated from the documents, with refreshers and records. It is not a course library.
Can the new hire ask Ovenbird directly?
Yes. From day one they can ask what the process requires for the work in front of them, and get the step with the paragraph quoted.
See it on one of your own documents
Paste a link to a procedure. The next step and the course exist the same minute.