Roles and permissions
What owners, admins and members can do.
Each person has one access level in a workspace: Owner, Admin or Member. A workspace always has exactly one owner.
| Owner | Admin | Member | |
|---|---|---|---|
| Ask, Learn, see who's in the workspace | ✓ | ✓ | ✓ |
| Design processes in the Studio | ✓ | ✓ | With Designer access |
| Add, edit, publish and review processes | ✓ | ✓ | |
| Share runbooks outside the workspace and embed them | ✓ | ✓ | |
| Invite people, change access, deactivate people | ✓ | ✓ | |
| Billing and plan | ✓ | ✓ | |
| Integrations | ✓ | ✓ | |
| Workspace name and answer language | ✓ | ✓ | |
| Team training records and reports | ✓ | ✓ | |
| Correct definitions in courses | ✓ | ✓ | |
| Set job roles | ✓ | ||
| Transfer ownership | ✓ | ||
| Export workspace data, close the workspace | ✓ |
Change someone's access
In Manage → Members, use the Access dropdown: Member or Admin. The owner also has Make owner… (see Transfer ownership).
Job roles are different: they describe what someone does (for example "QA engineer") and shape their courses. See Set job roles.
Still stuck? Ask your workspace owner or an admin, or get in touch with us.